Returns & Exchanges
At NorthEDC, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure your everyday carry essentials meet your highest standards of style and utility.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original NorthEDC packaging, ensuring all tags are attached and the product is in its original condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing